830.TXT
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     R:WEB Questions and Answers
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     PRODUCT:  R:WEB                    VERSION:  1.0 or Higher
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     CATALOG:  GENERAL INFORMATION      AREA   :  General Information
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     R:WEB is an Internet database solution that runs on a World Wide
     Web (WWW) server. R:WEB connects your WWW home page to the R:BASE
     database management system. Using R:WEB, you can collect, process,
     and provide live data to customers across the Internet. Users
     familiar with R:BASE, may have questions about the Internet side of
     R:WEB, and users familiar with the Internet, have questions about the
     R:BASE side of R:WEB. Here we present some of the more frequent
     questions about R:WEB.
 
     1. I click on the R:WEB icon and get the error message "Unable to
     open file: \all.rmd". What file is R:WEB looking for? Did everything
     not get installed?
 
     When you run RWEB.EXE, R:WEB is expecting to be provided with an
     application command file name. If no name is provided, R:WEB looks
     for a default file, named ALL.RMD. The application command file can
     be as simple as this:
 
     CONNECT c:\rbwin\sampledb
     ENTER USING custcontact
     EXIT
 
     In the application command file, you connect your database, identify
     the form the Internet users will use, and then exit. Substitute your
     own database and form name. You can name the file all.rmd, but we
     recommend a different name and then adding an application section to
     the RWEB.INI file identifying the application. Put the name of your
     application command files after RWEB.EXE in the RUN command or in the
     icon properties. Then, when you run RWEB.EXE, R:WEB finds your
     application command file and generates the HTML document for the
     form.
 
     2. I run RWEB.EXE and don't get any error messages, but nothing
     happens. Did it really work?
 
     RWEB.EXE does not have a user interface. When you run the program it
     runs a minimized program that generates the HTML document from the
     form specified in your application command file. You should see an
     R:BASE 5.5 icon generated for a few minutes. Then, use your Web
     browser to find and view the HTML document generated by RWEB.EXE.
 
     3. When I look at my R:WEB form in my Web browser, I see these
     buttons that say Add Row, Add Row and Duplicate etc. Where did the
     buttons come from and can I get rid of them?
 
     The buttons that you are seeing are from the R:BASE form menu. By
     default, R:BASE forms have a pulldown menu with enter and edit
     options for the user. The menu options are converted to buttons for
     use on the Internet. In R:BASE, you can remove the menu through Form
     Settings. Use the following procedure to remove the menus from your
     form:
 
       Start R:BASE 5.5.
 
       In the Object Manager, select your database and click the
       Open button. Then, click the Forms tab. Select your form
       and click the Design button.
 
       Choose Layout: Form Settings....
 
       Click the Change Enter Menu button. Select "No Menu" and
       click the OK button.
 
       Click the Change Edit Menu button.Select "No Menu" and
       click the OK button.
 
       Uncheck the "Runtime Toolbar" option near the top of the
       "Form Settings" dialog box.
 
       Click the OK button to save the settings.
 
       Choose File: Save Form and then close the "Form Designer"
       window.
 
 
     4. My users get an error message something like "This document has
     no data" when they leave my form. I included an exit page form, but
     they still get the error message. How come?
 
     You get this message when the exit page form has not been defined
     correctly. An exit page form is used to ensure that R:WEB shuts down
     properly. It must be included in every application. An exit page is a
     form with no data fields on it, just text objects displaying a thank
     you or other message to your users. Since the form has no data
     fields, there cannot be any buttons on the form. This means you can't
     place any push buttons on the form, and you must remove the menus and
     uncheck the runtime toolbar option. Refer to the procedure above to
     remove the menus and runtime toolbar.
 
 
     5. Can I run R:WEB in Windows 95 or Windows 3.1?
 
     You can run RWEB.EXE and create the HTML document from your form. You
     can view the document in your Web browser, but you cannot use the
     form to add data. To run the R:WEB application and use the form to
     load data you must run it on an Internet server under Windows NT and
     access the application through the WWW.
 
 
     6. My R:WEB form looks pretty dull compared with other home pages on
     the WWW. How can I fancy up my form?
 
     You can edit the HTML document after it is generated by RWEB.EXE.
     Note that you can only edit the first form called in your application,
     the other form documents are generated by R:WEB as they are used. One
     way to improve the look of your forms is to use a background image.
     Use the variable microrim_wallpaper in your form to specify the image
     file. Define an expression like the following to specify the background
     image file:
 
     microrim_wallpaper LONG VARBIT = ['c:\images\logo.bmp']
 
     You can use any image file in BMP, GIF, TIF, or PCX format. The image
     is automatically converted to GIF format by R:WEB. 
 
     7. The RWEB.INI file looks complicated. What do I really need to
     change or add to the file and where do I find all the file and
     directory name information? 
 
     In the [Web Server] section you must specify the actual directory
     name and the URL address for your CGI directory. This tells R:WEB
     where the executable files are for running the form and processing
     the data. You could leave the other [Web Server] parameters at their
     default values. Your Web Server software identifies the directory
     names and URL addresses that you need.
 
     You can set the location for your document files, image files, and
     your database and application command file in the [Web Server]
     section, but we recommend that you add an application section to the
     RWEB.INI file. The application section heading, [appname.rmd], names
     the application command file. The section items specify the actual
     directory names and URL addresses for your document and image
     directories. The document directory holds HTML documents, including
     the converted form. The image directory holds image files called by
     the HTML documents; these are the converted image files in GIF
     format. In addition, the application section specifies the location
     for your database and application command file.
 
     8. What happens if I don't put a specific application section in the
     RWEB.INI file? 
 
     If you don't include a specific application section in the RWEB.INI,
     then R:WEB uses the values specified in the [Web Server] section for
     the document, image, and application information.
 
     9. How can I test my R:WEB application before I put it on the
     Internet server?
 
     Make sure that your application command file and forms work in R:BASE
     before installing them on the Internet server. Once the application
     command file and forms are installed on the server, try accessing your
     form through the WWW to make sure the form works as you expect.
 
     10. The database where my R:WEB application loads data is on a remote
     Internet server, the server is not located in my office. How do I
     connect to the database and retrieve the data users are entering?
 
     You can include commands in your R:WEB application command file to
     unload the data users enter to a file, then FTP the file to your
     location. Your application command file might include these
     commands:
 
     -- custapp.rmd
     -- initialize the R:BASE error variable
     SET ERROR VAR verror
     SET VAR vHold_Error INTEGER
     -- connect the database
     CONNECT c:\rbwin\sampledb
     LABEL thetop
     -- bring up the form allowing entry of one row only
     ENTER USING custcontact FOR 1 ROW
     -- the form custcontact sets a variable custid using a
     -- form expression, vcustid = custid
 
     -- use a WHILE loop to unload the data and mark the row
     -- as retrieved
     WHILE #PI <> 0 THEN
     -- the APPEND option on the OUTPUT command adds to the file
       OUTPUT custdata.dat APPEND
     -- unload the data for this customer
       UNLOAD DATA FOR customer WHERE custid = .vcustid
     -- use the R:BASE error variable to make sure the command succeeded
       SET VAR vHold_Error = .verror
       OUTPUT SCREEN
     -- continue trying to unload the data until the command succeeds
       IF vHold_Error <> 0 THEN
         CONTINUE
       ELSE
         WHILE #PI <> 0 THEN
     -- update the customer record to indicate the data
     -- has been transferred
           UPDATE customer SET UnloadDataDate = .#DATE +
             WHERE custid = .vcustid
           SET VAR vHold_Error = .verror
     -- continue trying the update until the command succeeds
           IF vHold_Error <> 0 THEN
             CONTINUE
           ENDIF
           BREAK
         ENDWH
       ENDIF
       BREAK
     ENDWH
     GOTO thetop