Please read over the help documentation at least once before seeking support. We have worked very hard to make the help documentation clear and useful, but concise. It is suggested that you reread these instructions once you have become accustomed to using the software, as new uses will become apparent.
If you have further questions, and cannot find the answers in the documentation, you can obtain information from the below sources:
•Email our Technical Support Staff at: support@rbase.com
•Access the R:BASE Technologies Support home page online at https://www.rbase.com/support
You may be required to purchase a technical support plan. Several support plans are available to suit the needs of all users. Available Technical Support Plans
Please be prepared to provide the following:
•The product registration number, which is located on the invoice/order slip for the purchased product
•The type of operating system and hardware in use
•Details regarding your operating environment; such as available memory, disk space, your version of R:BASE, local area network, special drivers, related database structures, application files, and other files that are used or accessed by your application
All provide information will be used to better assist you.
R:BASE Technologies has a number of different services available for R:BASE products. As a registered user, you will receive information about new features for R:BASE and other R:BASE Technologies products. Please remember to register your software. https://www.rbase.com/register/
