Suggestions and Enhancement Requests:
From time to time, everyone comes up with an idea for something they'd like a software product to do differently.
If you come across an idea that you think might make a nice enhancement, your input is always welcome.
Please submit your suggestion and/or enhancement request to the R:BASE Developers' Corner Crew (R:DCC) and describe what you think might make an ideal enhancement. In R:BASE, the R:DCC Client is fully integrated to communicate with the R:BASE development team. From the main menu bar, choose "Help" > "R:DCC Client". If you do not have a login profile, select "New User" to create one.
If you have a sample you wish to provide, have the files prepared within a zip archive prior to initiating the request. You will be prompted to upload any attachments during the submission process.
Unless additional information is needed, you will not receive a direct response. You can periodically check the status of your submitted enhancement request.
If you are experiencing any difficulties with the R:DCC Client, please send an e-mail to rdcc@rbase.com.
Reporting Bugs:
If you experience something you think might be a bug, please report it to the R:BASE Developers' Corner Crew. In R:BASE, the R:DCC Client is fully integrated to communicate with the R:BASE development team. From the main menu bar, choose "Help" > "R:DCC Client". If you do not have a login profile, select "New User" to create one.
You will need to describe:
•What you did, what happened, and what you expected to happen
•The product version and build
•Any error message displayed
•The operating system in use
•Anything else you think might be relevant
If you have a sample you wish to provide, have the files prepared within a zip archive prior to initiating the bug report. You will be prompted to upload any attachments during the submission process.
Unless additional information is needed, you will not receive a direct response. You can periodically check the status of your submitted bug.
If you are experiencing any difficulties with the R:DCC Client, please send an e-mail to rdcc@rbase.com.
